Online Customer Service Training Online CPD Certified Course
Having great customer service is vital to the success and continuing development of your business, as you will need to retain existing customers, as well as developing new relationships.
Online Workplace Coaching offer a customer service course online training programme that is an ideal learning platform for medical staff, receptionists, banking, shops & retail, or anyone who would like to gain up to date customer service training certification.
Some Course Content & Register Below
- What is customer service training?
- The goals of great customer service
- Discovering & understanding customer needs
- Delivering maximum levels of customer service
- Making customers feel great from the start
- Communication skills
- Non-verbal communication
- Body Language
- Dealing with customer complaints
- Video based training
- CPD certified
- Over 70 minutes of training video
- Print your certification on completion
- Course Fee: £25 + vat
Contact & Additional Information
Their online customer service training programme is conducted using video based instruction, from within your own secure training area and is available with free customer service training videos, which can be paused or rewound so that you can gain a better understanding of the course content and structure.
Their online customer service course is an ideal training solution for office managers, doctors, dental receptionists, shop assistants & retail workers, or any business who would like their staff members to gain customer service training certification and offer customers greater satisfaction.
Once you have successfully completed your training you will be able to print your customer service training certification.
For any additional information that you may require regarding the customer service online course programme that they offer, or their many additional online training courses they have available please follow this link to their website: Online Customer Service Training
Additional Online Training Available
They also offer many additional online training courses that are suitable for the workplace, some of their popular programmes are listed below. Click the image to be taken to the registration page, or the text link to be taken to the course page for additional information.